Monitoring Licence

Monitoring Licence

In 2011, the then Minister for Gaming issued a licence to Intralot Gaming Services Pty Ltd (IGS), to provide an electronic monitoring system.

The monitoring licence lasts for 15 years, and all poker machines in Victorian venues must be connected to this system. It expires in August 2027.

The licence requires IGS to conduct monitoring services and carry out any activities, maintenance or other work necessary to ensure a continuous and uninterrupted operation of the poker machines or systems and is responsible for the detection and continuous recording and monitoring of significant events, which can be a critical tool in detecting both money laundering and gambling harm risks.

As part of the monitoring licence, IGS also delivers the state-wide pre-commitment scheme, YourPlay.

YourPlay is a carded pre-commitment scheme that allows players to set time and spend limits, to stay in control of their play. While using YourPlay is optional for players, it is mandatory for venues to have it installed and available on all electronic poker machines.

The Monitoring Licence and Related Agreement is in line with section 3.4.53 of the Gambling Regulation Act 2003(opens in a new window) (the Act).

Monitoring Licence and Related Agreement
PDF 3.5 MB
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The then Minister for Gaming updated the monitoring licence (in line with section 3.4.59 of the Act):

Notice of amendment to monitoring licence - 2 May 2014
PDF 1.28 MB
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Notice of amendment to monitoring licence - 2 May 2014
PDF 1.07 MB
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The then Minister for Gaming updated the Monitoring Licence Related Agreement (in line with clause 6.2):

Notice of amendment to Monitoring licence
PDF 416.77 KB
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For information on monitoring system standards, see the Victorian Central Monitoring and Control System Requirements. (Published in line with section 10.1.5A (2)(a) of the Act).

Victorian Central Monitoring and Control System Requirements
PDF 644.96 KB
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Updated