Providing an exceptional employee experience means:
• enabling employees to derive a deep sense of purpose in their work
• supporting wellbeing and physical and psychological safety through an inclusive and values-driven culture
• encouraging career progression and providing clarity on the skills and capabilities needed to succeed
• delivering highly effective learning and development through on-the-job experiences, coaching, mentoring and formal learning
• ensuring people feel valued for their contribution.
Our people initiatives included recruiting talented and highly skilled people, facilitating capability upskilling programs and leadership development, and encouraging active participation in shaping our culture.
To help activate our Purpose, in 2023–24, we established an Extended Leadership forum and an Inclusion and Diversity Committee, demonstrating our commitment to leadership development and fostering a culture of inclusion to drive personal growth, respect and organisational success. Our first Gender Equality Action Plan and our Inclusion and Diversity Policy were also approved. These policies embed purpose, safety and belonging as markers of our inclusive workplace.
We have developed and activated a Capabilities Framework to ensure our staff have the right skills and capabilities to deliver on our Purpose and Strategic Ambitions. This gives our staff clarity on what they need to succeed and how we will support them through learning and development. We implemented priority capability initiatives and rolled out a new capability self-assessment tool.
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