Apply for a Gaming industry employee licence
To apply for a Gaming industry employee (GIE) licence, you must have the following documents:
- National Police Certificate (NPC)
- Credit Report
- Passport-style photograph, no more than 3 months old
- Credit card for the application fee. To check the current prices, refer to Gambling application fees.
*Note: the fee will not be refunded if your application is refused.
Complete the online application
Attach the supporting evidence as part of your application. If the documents aren't already in digital format, you'll need to scan them.
You can save your application at any time using the Save feature. You’ll then be sent a unique link to return to it.
Applications can be saved for up to 14 days.
Lodge your application
When you submit your application online successfully, you will receive proof of application receipt. We can't access or process your application until you complete all the steps.
If you already hold a GIE licence you can renew your licence within 9 months of it expiring. If your renewal application is submitted before your licence expires, you can continue to work until we determine your application.
Application process
The time it takes to assess your application and issue a licence varies. If no follow-up is required, your licence may be issued in 2 to 3 weeks.
Your application could be delayed if:
- you don't provide sufficient information, or
- we require further investigation.
In this case, we may contact you for further information. If we need to follow up with you, we'll send a letter with details about what we need.
Assessment of your application
The Gambling Regulation Act 2003 ("the Act") requires that we must make an assessment of:
(a) the integrity, responsibility, personal background and financial stability of the applicant
(b) the general reputation of the applicant with regard to character, honesty, and integrity
(c) the suitability of the applicant to perform the type of work proposed by the applicant as a licensee.
Offences to disclose in your application
You must disclose:
- all convictions and spent convictions
- findings of guilt
- suspended sentences
- bonds and other court orders, and
- provide details of all outstanding charges.
Your National Police Certificate should provide details of all the above. It may not, however, include details of all offences. In particular, it may not detail if:
- you were placed on a diversion program, and/or
- no offence has occurred in the last 10 years.
Details of any offence not included in your personal NPC must be disclosed in your GIE licence application. This excludes Children's Court matters over 10 years old and non-custodial traffic matters.
*Note: non-custodial traffic matters are where a penalty other than a prison sentence or community-based order was given.
Providing false or misleading information (or failure to provide information) may result in:
- refusal of an application
- cancellation, or
- suspension of any licence.
It may also lead to prosecution.
Offences that stop you getting a licence
Committing an offence does not necessarily mean you won't be approved for a licence. The Victorian Gambling and Casino Control Commission (VGCCC) will take into account:
- the nature of the offence
- number of offences
- result of the court hearing, and
- the time elapsed since the offence was committed.
The criteria we must assess before a licence application is decided, can be found in section 9A.1.5 of the Act.
It's vital that all offences, not just those on NPCs, are disclosed. Failure to do so can affect your suitability to hold a licence, even if the offence might not stop you from being approved.
Each application is considered on its merits. No indication can be given whether a licence will be granted until we've assessed and determined the application.
Giving false or misleading information
It's an offence under the Act to give false or misleading information. Your application can be refused if you do. You may also be prosecuted and fined.
*Note: a licence that's issued due to false or misleading information may be cancelled.
Confidentiality and privacy policy
We will not disclose information provided in your application, except for the purposes stated in the Act.
We are committed to responsible and fair handling of personal information under the Privacy and Data Protection Act 2014.(opens in a new window) For more information, view our privacy policy.
Processing your application
Your application could be delayed if:
- you don't provide sufficient information, or
- we require further investigation.
In this case, we may contact you for further information. If we need to follow up with you, we'll send a letter with details about what we need.
Your GIE licence is valid for 10 years unless cancelled or surrendered. The expiry date is printed on the front of your licence.
Your employer will want to see your licence before you begin working in a gambling venue. Gambling venue operators have access to an online service to check if your licence is current.
Renewing your GIE licence
It is a GIE's responsibility to renew their licence within 3 months of expiry (found on the front of your licence).
Two months before your licence is due to expire, a notification will be sent to you with information about the renewal process. To avoid delays, please ensure your details are up to date. Please view the Gaming industry employee's renewal licence form.
Updated