Certain decisions of a Victorian Gambling and Casino Control Commission (Commission) delegate may be appealed to the Commission. You may also apply to review a Commission decision through the courts.
Where and how you appeal is determined by the nature of the decision.
Appealing a Commission decision
What can you appeal?
You can appeal decisions on:
- modifying an Electronic Gaming Machine (EGM) area in an approved venue
- Automatic Teller Machines (ATMs) in an approved venue
- declaring an organisation as a community or charitable organisation (CCO)
- a minor gaming permit
- an application for a gaming industry's employee's licence
- a CCO’s authority to conduct sessions of bingo or conditions imposed on a CCO's conduct of sessions of bingo
- a requirement for a commercial raffle organiser's licence.
A decision on an appeal may be determined by a panel of 3 Commissioners.
Appealing a decision of Melbourne Casino
You can appeal an exclusion order issued by the casino operator (including a self-exclusion order) to the Commission.
How to appeal
Write to the Commission within 28 days of being told of the decision and explain the reasons why you are appealing.
How will the Commission deal with my appeal?
The Commission can make its decision 'on the papers'. That is based on written information only. Occasionally, the Commission may determine a hearing is required to determine your appeal.
Decisions ‘on the papers’
The Commission might request further information from you or a third party to assist it to decide your appeal. You will be given an opportunity to respond to any information that affects your appeal. We will specify a timeframe for your response, but if you do not respond within that time, we may make our decision based on the information already available to us.
If the Commission decides that a hearing is required for your appeal, we will provide you with information about what to expect at that time.
Review of a Commission decision
You can apply to review certain decision made by the Commission on gambling matters to the Victorian Civil and Administrative Tribunal(opens in a new window) and Supreme Court(opens in a new window).
Past appeals
View past appeals at the Australasian Legal Information Institute(opens in a new window) (search 'Gambling').
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