Technical standards

Commission standards for electronic gaming machine types and games

The Commission Standards include:

• the Australian/New Zealand Gaming Machine National Standard (Revision 11.1). This standard was effective from 2 February 2022. 
• the Victorian Appendix 2020.

Monitoring system standards

The Victorian Central Monitoring and Control System Requirements is the standard for the monitoring system in accordance with section 10.1.5A (2)(a) of the Gambling Regulation Act 2003.

Cashless gaming systems

The Ticket-In Ticket-Out (TITO and Card Based Cashless (CBC) Gaming in Gaming Venues Technical Standards Version 1.0. is the technical standard for cashless gaming systems (or ticket in ticket out) in Victoria, pursuant to section 10.1.5B of the Gambling Regulation Act 2003.

Note: There is a typographical error in the above mentioned standards in section 10.3 and table 12.1. Note that the cut-off date for unclaimed winnings is 1 March each year, not 31 March each year. The 1 March cut-off date is consistent with section 3.6.13 of the Gambling Regulation Act.

Casino operator requirements

In addition to the Commission's standards for electronic gaming machine types and games, the Technical Requirement Document (TRD) provide information about the requirements for gaming equipment, including systems used in the conduct of gaming at the Melbourne Casino.

The TRD will, in addition to legislative requirements and other relevant documents, form the basis of testing and assessment of gaming equipment, including systems for approval, pursuant to section 62(2) of the Casino Control Act 1991.

Pre-commitment system standards

The Victorian Pre-commitment System Requirements are made in accordance with section 10.1.5A (2)(a) of the Gambling Regulation Act 2003.

Player account equipment

The Player Account Equipment technical standard sets out the requirements for player account equipment from 1 December 2015.

Our Electronic Gaming Machine (EGM) Live Trial Framework (LTF) supports the trialed introduction of new and innovative electronic gaming machine types and games to ensure they do not contribute to player harm. 

The framework provides a defined and structured approach to testing innovations in a live environment. This enable us to gather intelligence to determine whether electronic gaming machine types or games are suitable for approval in Victoria.

The framework provides key conditions that may be applicable to the live trial, including:

• general operational conditions outlining minimum requirements to ensure the trial provides a useful outcome. This includes the length of the trial period, trial location to ensure suitable exposure both across the state and within the trial venues, and the importance of general player observation when they are engaging with the trial game.
• quantitative requirements in relation to data which may be captured from the electronic gaming machine and/or the central monitoring system to highlight its performance in isolation and when compared to a similar or new machine in the trial environment.
• qualitative requirements in relation to capturing of player intelligence through surveys to inform an assessment of the players’ view of game performance and potential for harm. 

After determining to trial an electronic gaming machine type or game we will publish details below to provide external stakeholders with transparency to trial products that have been permitted.

Approved live trials

Megamatch Jelly Kingdom 

* Date of commencement and trial venues subject to change.

Victorian lottery system requirements

Under section 10.1.5A of the Gambling Regulation Act 2003, the Victorian Lottery System Requirements is used to assess and test proposed changes to the lottery system.

Standard for Keno systems in Victoria

From 2 June 2022, any variations to the Keno system must have regard to the Keno Technical Standard Version 3.3 including online functionality, when being tested by an accredited testing facility and submitted for approval.

Standards for wagering and betting systems in Victoria

The Wagering and Betting Technical Standard is used to assess and test wagering and betting technical equipment and systems submitted for approval under section 4.2.3 of the Gambling Regulation Act 2003. This standard came into effect on 16 August 2024.