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We are the new, independent regulator of Victoria’s gambling industry. We have stronger powers and a sharper purpose to ensure integrity, safety and fairness for all.
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The VGCCC regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
 
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Submit a tip-off

Other related content

Make sure your tip-off includes details of the alleged incident or issue, such as the name of the venue or organisation, location, times, dates and names of people involved, if known. You can also upload any evidence you have.

How to submit a tip-off

  • Complete the form below
  • Call us on 1300 599 759.
  • Write to us 
    Download and complete the general tip-off form (PDF, 150.04 KB) (PDF, 406KB) and mail it to:

Regulatory Services Division
VGCCC
GPO Box 1988
Melbourne VIC 3001


Languages other than English

You can make a tip-off in the following languages:

Mandarin, Cantonese, Greek, Vietnamese, Arabic, Khmer or Assyrian.

If you need an interpreter, please call the Translating and Interpreting Service (TIS National). Tell the operator the language you speak and then ask the TIS to telephone VGCCC on 1300 599 759 during operating hours Monday – Friday 9:00 am – 5:00 pm (AEST).

Using the National Relay Service to contact us

If you are d/Deaf, hard of hearing or have a speech communication difficulty, you can use the National Relay Service (NRS) to contact VGCCC.

The NRS has specially trained staff called relay officers. Relay officers act as a ‘relay’ or a bridge between people who are d/Deaf hard of hearing or have speech communication difficulty, and the person or organisation they are calling.

The Access Hub website has instructions for many different relay methods including:

  • TTY (Speak and Read, Type and Listen, Type and Read)
  • Voice relay
  • NRS chat
  • Video relay
  • NRS captions
  • SMS Relay

Visit the Access Hub website to find a relay method that works for you.

Tip-off form

Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png txt pdf doc docx.
Please note that we will have no way of contacting you to obtain further information about your tip-off if it is made anonymously.

Collection notice

The Victorian Gambling and Casino Control Commission (VGCCC) is committed to protecting your privacy.

You can send us your complaint or tip-off anonymously by checking the tick box next to the ‘would you like to remain anonymous’ question on the form. To remain anonymous, please do not include any personal information (such as your name or contact information) in your submission.

Our website records your I.P address, which may reveal your location at a city or postcode level. If you do not feel safe using this online form to submit your complaint or tip-off, you can also post it to us: VGCCC Investigations - GPO 1988, Melbourne, Victoria, 3001 The VGCCC collects your first name, surname, state, email address, optional home address and phone number to:

· contact you if we need to clarify or ask for further information about your complaint or tip-off

· let you know of the outcome of your complaint or tip-off.

We may share your personal information with other organisations for these reasons:

· when we need to pass your complaint or tip-off to another organisation

· to verify your betting account with the gambling company

· name only: when we contact the gambling company about the complaint (e.g. Jane Citizen has made a complaint about your company about x issue)

· when we have to by law.

If you choose not to provide your personal information, we will not be able to contact you or refer your complaint to another organisation for the reasons mentioned above.

If you have any questions about how we handle your personal information or would like to access or change your personal information, you can contact us at [email protected]