Responsible Gambling Register – what to include

Maintaining a register is how venues demonstrate they have implemented their Code. 

The VGCCC has produced guidance material (PDF, 228.11 KB) on maintaining a compliant register and our expectations, along with an example of what a compliant register should look like.  

A properly maintained register would demonstrate to VGCCC inspectors that a venue is:  

• monitoring the gaming area
• identifying potential gambling harm  
• interacting with customers 
• performing intervention actions  
• recording details as required by the Ministerial Direction (PDF, 376.2 KB) and the Code of Conduct.  

We encourage venue operators to share the guidance with staff, and ensure they understand what is expected of them when working in a gaming venue.   

The Responsible Gambling Register must be maintained and produced to inspectors on request.   

See more information and guidance on a Responsible Gambling Register.