Please visit Liquor Control Victoria’s website for liquor licensing, compliance, and regulatory information.
Venue operators must maintain an unclaimed winnings register, either electronic, physical or both.
An unclaimed winnings register is also considered as an operational document under section 3.7.5(1) of the Gambling Regulation Act 2003.
If you don't maintain operational documents such as an unclaimed winnings register, we will issue you with a Penalty Infringement Notice.
Unclaimed winnings from playing a gaming machine, which must be recorded in the register include:
You must keep this register to support your unclaimed winnings payment to the State Revenue Office (SRO) in line with Section 3.6.13 of the Act.
Unclaimed winnings must be paid to the SRO and not be gambled, donated, misappropriated, or given away.
Details to be maintained in the unclaimed winnings register are:
An unclaimed winnings register template can be downloaded from our website (DOCX, 975.89 KB). This template indicates the minimum details required in a suggested format. Venues may wish to produce their own document.