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Build your confidence with free training to help you have difficult conversations with your patrons about their gambling.
It’s important that staff and managers have the confidence to interact with patrons and respond to any patrons who display behaviours consistent with gambling harm.
During the Responding to patrons training, Venue Support Workers (VSWs) will discuss the best approach to interacting with patrons. The workshops are based around scenario role-play and group activities.
We encourage you to contact your VSW to discuss your training needs and book in a free workshop for you and your staff.
If you are unsure of who your VSW is, please contact Elissa Wray on [email protected]
