Counterfeit note detection - what to look out for

In recent months Crown Casino has reported a significant increase in the detection of counterfeit notes at its Melbourne Casino.

It is important that you have controls in place to detect counterfeit notes and report instance of such notes being presented to ensure criminal influence in minimised.

All your staff need to be alert and vigilant when handling notes to ensure they detect and minimise this unlawful behaviour and protect your organisation from financial loss.   

To help detect counterfeit notes, staff should be aware of the security features included on Australian banknotes, which are usually not present in counterfeit notes.

Here are some simple tips on how to use the security features to identify genuine Australian banknotes:

• Compare the suspected counterfeit note with a banknote known to be a genuine one.

For older banknotes:

• Hold the suspected counterfeit note up to the light to see a seven-pointed star and the Australian Coat of Arms.
• Check there is a clear window that is part of the banknote.
• Use a UV light to see if the fluorescent features appear.

For newer banknotes:

• Tilt to see the bird’s wings move and change colour and the number change direction.
• Tilt to see a rolling colour effect.
• Use a UV light to see if the fluorescent features appear.

If staff receive a suspected counterfeit note, there are steps they should take to report it to the right authorities:

1. Store safely: handle the suspect banknote as little as possible and store it in an envelope
2. Note details: take note of any relevant information, such as how it came into your possession
3. Report to local police or the Australian Federal Police by completing a ‘Suspect counterfeit banknote form’ detailing the circumstances of how you came into possession of the counterfeit to assist police. Send the suspected counterfeit note, with the completed form via registered mail to the AFP address listed on the form. 

Remember: You are well within your rights to refuse to accept a banknote if you have concerns that it is counterfeit. Do not take actions that may jeopardise your safety or that of others.

For further information on how to detect a counterfeit note, please visit the Reserve Bank of Australia website.

You can also print this quick guide for your staff to have behind the counter