VGCCC fines Crown $30 million over its bank cheque practice

The Victorian Gambling and Casino Control Commission (VGCCC) is investigating undocumented practices at Crown Casino, after its decision to fine the operator $30 million over its bank cheque practice.

The Royal Commission into the Casino Operator and Licence found that Crown allowed patrons to gamble at the Melbourne Casino by depositing bank cheques made out to themselves, and not to Crown, even before the cheque had cleared (the bank cheque practice).    

The Casino Control Act 1991 (Vic) prohibits the use of cheques at the casino except in limited circumstances. This prohibition is designed to prevent the use of cheques to extend credit to gamblers or money laundering.

The Commission has decided to take disciplinary action and impose a fine on Crown in the amount of $30 million over the bank cheque practice. This was a serious contravention because it was undocumented, long-running and subverted the important controls on the use of cheques at the casino.

The VGCCC was also concerned by the Royal Commission’s findings that Crown likely also accepted blank cheques in exchange for gambling chips.  At the Royal Commission, it was suggested that this practice involved Crown writing the amount of the debt a patron incurred on the blank cheque after the patron had finished gambling. 

If this practice occurred, it would be a further serious contravention of the Act.  However, following careful and detailed consideration, the VGCCC has decided there is insufficient evidence to establish that Crown engaged in this practice.  Nevertheless, the VGCCC will issue directions to Crown to:

• ban the bank and blank cheque practices at the Melbourne casino;
• require a review of Crown’s current policies and procedures on accepting bank cheques; and
• investigate undocumented practices at the Melbourne casino.

Chairperson Fran Thorn said:

“This is the second time we’ve taken action on undocumented practices at the casino, and we will investigate further to ensure there are no more. To be clear, we will not allow the casino to conceal its practices to avoid scrutiny,” Chairperson Fran Thorn said:

“Practices like accepting bank cheques expose Crown to the risk of money laundering, put patrons at risk of gambling harm, and compromise our ability to ensure the casino runs with integrity, safety and fairness.”

This is the third time the VGCCC has used its stronger enforcement powers to take disciplinary action against Crown for conduct uncovered by the Royal Commission. In May 2022, the VGCCC fined Crown $80 million over its China Union Pay process and in November 2022 issued Crown with a record fine totalling $120 million for breaches of its responsible service of gambling obligations.

Read the Commission’s decision and reasons document (PDF, 410.67 KB).

Read the Royal Commission’s findings on blank and bank cheque practices in Chapter 15 of its final report.