Close icon
CLOSE
Refine your search options
Mobile hamburger iconSearch icon
I want
We are the new, independent regulator of Victoria’s gambling industry. We have stronger powers and a sharper purpose to ensure integrity, safety and fairness for all.
Gambling types
Gambling
The VGCCC regulates businesses focusing on the people, premises, products and promotions involved in supplying gambling to ensure the integrity of Victoria's gambling industries and to minimise harm.
 
  • Gaming venue operator
  • Gaming industry employee
  • Wagering and sports betting
  • Bookmaker (and employee)
  • Lotteries
  • Bingo
  • Keno
  • Raffle
  • Casino
  • Community and charitable gaming
  • Manufacturer, supplier or tester
  • Back
  • Apply for a new licence
  • Understand your licence
  • Manage my licence
  • Education and training
  • Licensee resources
  • Back
  • Apply for a new licence
  • Understand your permit
  • Manage my licence
  • Bookmaker employee application
  • Licensee resources
  • Back
  • Trade promotion lotteries
  • Public lotteries
  • Back
  • Apply for a new licence
  • Understand your permit
  • Manage my licence
  • Licensee resources
  • Back
  • About Keno
  • Understand your permit
  • Licensee resources
  • Back
  • Apply for a new licence or permit
  • Understand your permit
  • Manage my licence
  • Licensee resources
  • Back
  • Apply for a new permit
  • Understand your permit
  • Manage my permit
  • Licensee resources
  • Back
  • Apply for a new licence
  • Understand your permit
  • Manage my licence
  • Licensee resources
Help
How can we help?
Refine your search options
 

Tip-offs get results

Last June, we launched our tip-off function, asking Victorians to ‘tip us off’ if they saw or thought something that wasn’t quite right in the gambling industry.  

We take every tip-off seriously as part of our role to ensure a fair and safe gambling industry.  

Tip-offs we’ve received have provided valuable information to direct our compliance and monitoring activities, leading to investigations and the detection of breaches. For example, we’ve taken action where venues used incorrect responsible gambling codes of conduct and warned multiple venues about advertising breaches.  

We’re interested in concerns the community has in things they’ve seen or experienced in gaming venues such as minors gambling, or receiving gambling offers from a wagering company when they shouldn’t be.  

There are some tip-offs and complaints that we can’t help with as they don’t involve a gambling breach. But, where we believe an issue may be addressed by other agencies and regulatory bodies, we will refer these matters to the Australian Transaction Reports and Analysis Centre (AUSTRAC), Victoria Police, Australian Communications and Media Authority (ACMA) and other state gambling regulators.  

Your tip-offs will help us ensure the Victorian gambling industry is accountable to ensure integrity, safety, and fairness for all.  

Article last modified 
30 April 2024